Find Support
13131 West Little York Road, Houston TX 77041
(800) 231-1412
(800) 231-1412
The voice of the customer plays an essential role in Toshiba International Corporation’s (TIC) commitment to service excellence. Please refer to the accompanying directory and feedback form to make your voice heard. TIC is devoted to ensuring customer satisfaction and expediting requests.
For general inquiries, please call us toll free at (800) 231-1412.
Motors & Drives Products
| Products | Customer Service | Applications & Product Support | Field Service |
|---|---|---|---|
| Low Voltage Adjustable Speed Drives | tel : (855) 803-7091
Fax: (713) 896-5242 TIC-Service@toshiba.com | tel : (855) 803-7091
Fax: (713) 896-5242 TIC-Service@toshiba.com | Bus Line:(855) 803-7092
Rapid Response TIC-Service@toshiba.com |
| Custom Adjustable Speed Drives | tel : (855) 803-7090
TIC-Service@toshiba.com | tel : (855) 803-7090
TIC-Service@toshiba.com CASD Tracesave Analysis TIC-Service@toshiba.com | Repair Authorization TIC-Service@toshiba.com On Site Service Request TIC-Service@toshiba.com |
| Low Voltage Motors | tel : (855) 803-7091
Fax: (713) 896-5242 TIC-Service@toshiba.com | tel : (855) 803-7091
TIC-Service@toshiba.com | Service Training TIC-Service@toshiba.com Motor Warranty TIC-Service@toshiba.com |
| Medium Voltage Motors | tel : (855) 803-7091
TIC-Service@toshiba.com | Motor Spare Parts
(855) 803-7092 Option 2 TIC-Service@toshiba.com | |
| Motor & Drive Parts | tel:(855) 803-7092 Option 2
TIC-Service@toshiba.com | TOSHcare
(855) 803-7092 TIC-Service@toshiba.com | |
| Power Apparatus & Components | tel:(800) 231-1412 x2993
TIC-Service@toshiba.com | ||
Other Products
| Controls | tel: (800) 231-1412 x26755
|
| Instrumentation | tel: (800) 231-1412 x26723
|
| PLC | tel: (800) 231-1412 x26755
|
| IoT Solution Pack | tel: (800) 231-1412 x26755
|
| Transportation Systems | |
| Broadcasting Equipment | Rob Belle-Isle / Director / Marketing and Engineering for New Media
Rob.Belle-Isle@toshiba.com
tel: (802) 373-3713
|
| Security & Automation | tel: (800) 231-1412 x3268
|
Transmission & Distribution
| Transmission & Distribution Division | Inquiries for North America:
TIC-T&D-Commercial@toshiba.com
tel: (800) 231-1412
Fax: (713) 896-5256
|
Power Electronics
| Uninterruptible Power Systems | Main Tel: (855) 803-7087
TIC-UPS-RST-CSR@toshiba.com
Option 1: Order Processing & Customer Service
|
Option 2: Application and Sales Support
TIC-UPS-AppEngr@toshiba.com
| |
Option 3: Field Service, Repair and Maintenance Service
TIC-upsservice@toshiba.com
Tel: (877) 867-8773 (24/7)
| |
| SCiB Rechargeable Battery | tel: (252) 702-3018
Darel.Reed@toshiba.com
|
Automotive Systems
| Automotive System | tel: (800) 231-1412
TIC-HEV-Wixsom@toshiba.com
|
HEV and Digital business solution
| HEV | tel: (800) 231-1412
TIC-HEV-Wixsom@toshiba.com
|